From Diane Coles, SCAN Health Plan:

January 10, 2012

Jim Ware is an incredibly insightful futurist who knows how to turn visions into real-world results. He helped SCAN Health transform its workplace while simultaneously enhancing employee productivity and producing a 40% return on our investment.

He’s taught us how to think creatively about the future, but most importantly he showed us how to focus our human and physical assets more directly on meeting our customers’ needs. And he’s a marvelous storyteller who has helped me personally to share SCAN Health’s experiences with the world at large.

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