Mark LeBlanc and Henry DeVriesI’ve just returned from a life-changing workshop. It was the first annual “Indie Books International Family and Friends Forum,” organized by Henry DeVries and Mark LeBlanc (Mark’s on the left) for Indie Books authors (and future authors). Indie Books is my publisher, and I couldn’t be happier with our relationship.

Henry and Mark are two of the most remarkable people I know, and they produced an experience this weekend I’ll never forget. Not only did the various sessions inspire me (and my fellow authors) individually, but the most powerful outcome of the weekend was the creation of a community. I’m now part of a group of smart, caring writers and speakers who are committed to supporting each other in the best possible way.

There’s no way I can re-create the experience for you, or capture it in words. However, I am going to share just a few of the sound bites that stuck with me. Frankly, it’s probably going to sound trivial and obvious, but I can vouch for the power of each one of these principles.

There is deep meaning here if you take these ideas seriously. In the interest of time, I’ll just mention them briefly without unpacking them completely – but I can guarantee you’ll hear more about them over the coming weeks and months.

So – here we go.

Ken Blanchard with Jim WareFrom Ken Blanchard (of One-Minute Manager fame (newly revised, by the way), and a fellow Cornell University grad who I knew way before he published the first of his 60+ books – that’s Ken on the left):

Invest in Essence before you worry about Form or Process. In other words, get to know someone at a deep personal level before you commit to any kind of partnership or joint effort. Know who you are working with before you worry about how you will work together.

From Dean Minuto, the award-winning Vistage Keynote Speaker and author of The One-Page Sales Coach: Your Guide to Getting YES from Anyone, Anyplace, Anytime:

Make your message visual. The brain absorbs visual information up to 30 times faster than auditory information. You can say it, and they will hear it; but if they see it, they’ll understand it far better and remember it much longer.

From Dan Janal and Robin Ryan:

Become a local celebrity by reaching out to local journalists and TV/radio producers. Make it easy for them to print your ideas or to interview you. Focus your energy on becoming a “go-to” expert for local news, and eventually the national media will find you.

From Tim Gard, CSP, CPAE (NSA Speaker Hall of Fame):

Have fun, mostly for yourself, and share it when you can. Tim entertained us with travel stories, every one of which had a personal lesson. As Tim told his stories I laughed so hard it hurt. But I also learned to look at life with a sense of humor and a passion for the pleasure of a good laugh.

And, by the way, we also experienced a somewhat more serious “final rehearsal” of Karyn Buxman’s upcoming TEDx talk on the therapeutic value of humor. Humor isn’t just about a good laugh, it’s also in service of good health. And good leadership (Karen’s forthcoming book is called Leading with Levity)

My most inspirational moments, however, came from Mark LeBlanc, a former president of the National Speakers Association and the author of the classic book for entrepreneurs, Growing Your Business, as well Never Be the Same, the story of Mark’s 500-mile walk on the Camino de Santiago in Spain (he’s done it twice and is about to embark on his third walk).

Mark tells me I’m the first person to call him my Yoda, but even that doesn’t do him enough justice. Here are just a few of Mark’s most important messages:

If your strategy doesn’t work, it’s not the strategy’s fault.” In other words, strategic failures more often stem from a failure to execute than from a bad idea.

What you do every day is more important than what you do once in a while.” That’s why Mark advocates developing a daily routine in which you do things like make business development calls, or friendship calls, every single day, five days a week, without fail. Just like one-a-day vitamins, make the important tasks in your life into habits, not strenuous, difficult activities. Be disciplined.

Similarly, “Success is determined not by outcomes, but by momentum.” Are you moving forward? Are you paying attention, and adjusting your efforts to your current reality? What pace is right for you? Your momentum depends on how you feel, and how you feel depends on your doing your best today – every day. And if you fall down, pick yourself up and start over.

In truth, there was much, much more, and many, many powerful conversations with friends new and old. As I said at the outset, it was a game-changing weekend (at least I intend to make it into one). Stay tuned, and I’ll report on my own momentum in making these principles not just good ideas but a central part of my life.

Don’t face the future alone. Jim Ware works with organizational leaders who want to make sense of the future and transform its inherent uncertainty into opportunities for extraordinary success.

Contact Jim today to explore how his workshops, keynote presentations, and expertise in orchestrating powerful conversations can put the future to work for you.


My silence the last several weeks stems from the fact that I have just returned from a three-week business/pleasure trip to England and France.

While technically I could have easily posted from there, a combination of business commitments and personal holiday time conspired against my finding the time (or the energy) during the trip.

However, now that I am safely back in my “global headquarters” office in northern California I want to encourage you to take a close look at two important newly-published reports that I have been involved in (pardon the shameless self-promotion; I honestly believe these are important reports worth your time and attention). [click to continue…]

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toffler-smI was deeply saddened to learn of Alvin Toffler’s passing earlier this week. He was not only a brilliant futurist, but a decent and caring human being. He and his wife and business partner Heidi Toffler essentially invented futurism, and they had a major impact on my own life and career.

I won’t attempt to write a full history of Toffler’s contributions to our world; that has already been done, and done far more eloquently than anything I could say. See this from the New York Times:

Alvin Toffler, author of Future Shock, dies at 87

And this online note from his colleagues at Toffler Associates is also worth reading:

The Toffler Legacy

I still remember the first time I saw Future Shock in a bookstore (it was in 1971, though I have no idea where). If I recall correctly, it was the first mass market paperback ever published with multiple alternative covers (green, blue, and red) – a perfect demonstration of the “mass customization” of products that the Tofflers wrote about in that seminal book about global cultural change. [click to continue…]



“Creating a positive future begins in human conversation. The simplest and most powerful investment any member of a community or an organization may make in renewal is to begin talking with other people as though the answers mattered.” – William Greider

For the past six years I have hosted a monthly “open mike” conversation focused on the forces that are driving the future of work. It’s called Talking About Tomorrow.

Over the past twelve months, 25 talented individuals have engaged in a one-hour group “mind meld” on the second Thursday of each month, sharing their insights about how the nature of work is changing and what the future might look like. It’s a powerful way to expand your “peripheral vision” and prepare for the future.

For the next two weeks I am opening the program to new members.

Please consider joining. For a small annual fee, you can become an integral part of a diverse group of very smart people and engage with your peers in a far-reaching, extended conversation about the future of work. [click to continue…]


Meeting ImageThe first step in making your meetings and other conversations matter is to be more intentional about them.

However, because every one of us engages in work-related conversations of all kinds every day, it is highly unrealistic to suggest that you spend time thinking through every conversation before it takes place.

So let’s focus on formal meetings. Every meeting you set up and hold consumes scarce corporate resources – time and money. Don’t walk into any meeting or significant conversation without thinking through the basic variables, being clear about your purpose and expectations for the meeting, and sharing those expectations with the invited participants.

What information will you share during the meeting? What information do you want to learn? What decisions will be made? What commitments do you need, and from whom? How will you get to where you need to be? [click to continue…]


Join me on Tuesday, April 26, at 1 PM Pacific as I describe many of the insights from the research that led to my new book, “Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age.”

Most organizations waste countless hours conducting meetings that are boring, unproductive, and a major source of employee dissatisfaction. As the economy moves from mass production to mass collaboration we must build a new leadership mindset – one that recognizes, respects, and values the insights and experiences of every meeting participant.

I will describe my proprietary “P4+” model of leadership, discuss why it produces meetings that are both productive and popular, and offer practical tips for engaging staff members in creative, constructive conversations.

If you want to explore these ideas to learn how smart leaders apply them in real-time, register for my free webinar “Redefining Leadership for the Digital Age.” I am holding it on Tuesday, April 26, at 1 PM Pacific time.

Register at this link, and even if you can’t attend live, and I’ll send you a free recording of the one-hour program.

Register here:

Registration URL:
Webinar ID: 146-058-459

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mmm180x490pxsmallAre you ready to become a smart meeting leader?

I invite you to join me on Tuesday, April, 26, at 4 PM Eastern time, for a free one-hour online conversation focused on “Redefining Leadership for the Digital Age.”

You can register here:

Registration URL:
Webinar ID: 146-058-459

In this inaugural offering I will identify why a new mindset is essential, describe the “P4+” model of meeting leadership I’ve developed, discuss how it produces meetings that are both productive and popular, and offer practical tips for engaging your meeting participants in creative, constructive conversations.

Participating in this program will enable you to:

  • Understand how the digital age differs from the industrial age;
  • Know why collaborative leadership is so central to success in the digital age;
  • Describe the behaviors of collaborative leaders;
  • Ask questions that draw out the ideas, insights, and experiences of others; and
  • Bring your meetings to an effective ending that achieves your desired outcomes.

[click to continue…]


Special Note: You are invited to a special (and free) book launch party celebrating the publication of Making Meetings Matter. Join me for an hour of conversation about meetings and collaborative conversations on Wednesday, March 16, at 3 PM Eastern Daylight Time.

Just click on this link to register:


Last week I reported on my recent interviews with several smart people about what makes for a good conversation (“A Debate is Not a Discussion, and a Discussion is not a Dialogue“) .

Today let’s dig a little deeper into the underlying factors they identified. Here are the seven dimensions of effective conversations:

1. A good conversation is purposeful.

Sure, we often engage in small talk, or in conversations we know are relatively trivial. But when the subject is something we care about, and we have a clear and explicit goal (informing, learning, sharing, persuading) we tune in more intensely and we engage more deeply. [click to continue…]


Making YOUR Meetings Matter

February 15, 2016

Permit me a bit of shameless self-promotion. My new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age, just became available on, and I am in a giddy celebratory mode.

In fact, I just got my very first copy of the paperback edition (I ordered it from Amazon on Friday). Yes, I’ve read it all before, but there is something very visceral about seeing the actual book. Here’s a picture my wife took of me admiring it. There is nothing like finally holding your “baby” in your own hands!

JIm Ware pondering his new book

I am particularly proud of the testimonials I’ve already received from a number of very smart people. [click to continue…]


WORKTECH15-West-Coast-Marketing-Image2-720x305WorkTech is one of the best one-day opportunities you can find anywhere for learning the latest insights about the future of work and networking with fellow workplace futurists. And if you register at this link  as a friend of The Future of Work…unlimited you will get a $100 discount off the registration fee.

Phillip Ross and his Unwired Ventures team always assemble a mind-bending and eye-opening program filled with success stories, thought leaders, and provocative insights. [click to continue…]