Places and Spaces

Last week I announced a new research project focused on gathering insights and ideas from a wide range of smart people (that is, almost everyone I know, plus many of you who I don’t know – yet).

There are four questions I’m asking everyone I know these days – and that includes you:

 

  1. What aspects of the future of work are you most excited about?
  2. What are you most uneasy about?
  3. What technology do you think will have the biggest impact on the way we work and live in the next five to ten years?
  4. If you could change one thing about the way you work right now, what would it be?

I am pleased that I’ve already received thoughtful responses to those questions from several people, including Robert Buss, Graham Jervis, Bob Leek, and David Fleming. You can read their  responses, posted on my blog last week, at this link: “Let’s Talk About Tomorrow[click to continue…]

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I recently had the pleasure of reconnecting with an old (not old – just long-time) friend and colleague – Teri Flynn, the founder and principal/design guru at Flynn Architecture, based in Oakland, California.

Teri and I first met back in the mid-00’s, when I was studying and writing about what I then called “business community centers” but which have since become widely known as “coworking” facilities.

She was the architect behind the Berkeley and San Francisco coworking centers known as The Impact Hub (both are thriving, and they’ve been joined by Teri’s third Impact Hub design, at The Hive, located on Broadway in the Uptown part of Oakland, and right next door to her own studio).

Teri and I met for lunch in The Hive neighborhood, at a delightful restaurant and brew pub (Drake’s Brewery) with an outdoor garden seating area that was enclosed by a delightful old brick wall but open to the sky on a mild January day (that’s not an oxymoron, we do live in California!). [click to continue…]

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office-buildingIs Facilities Management Strategic? What does it mean to be a strategic business resource?

Those questions are crucial to the future of the Facilities Management (FM) profession.

Please contribute to an important conversation and research project addressing the current state of the FM profession by helping to answer those questions. If you are an FM professional I invite you to participate in a brief global online survey about your FM organization and its current role and relationships, as well as your views about current challenges and opportunities for FM leaders. [click to continue…]

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WORKTECH15-West-Coast-Marketing-Image2-720x305WorkTech is one of the best one-day opportunities you can find anywhere for learning the latest insights about the future of work and networking with fellow workplace futurists. And if you register at this link  as a friend of The Future of Work…unlimited you will get a $100 discount off the registration fee.

Phillip Ross and his Unwired Ventures team always assemble a mind-bending and eye-opening program filled with success stories, thought leaders, and provocative insights. [click to continue…]

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Distributed MeetingOn the eve of IFMA’s annual World Workplace conference, which I am attending this week in Denver, it seems appropriate to think for a moment about meetings that don’t take place in a “place.” I’m thinking of course of meetings where everyone is somewhere else – what most of us call “distributed” meetings.

One distributed meeting practice I hold very dear is this [New Rule]: Do not schedule a “mixed meeting” unless there is absolutely no alternative.

A mixed meeting is one that includes two or more people in the same place plus one or more others calling in from somewhere else.

I’ve almost never seen a mixed meeting go well; some organizations actively prohibit them – if anyone is participating remotely, everyone calls in, even when some participants are located close together. [click to continue…]

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worktechWorkTech is one of the best one-day opportunities you can find for learning the latest insights about the future of work. Phillip Ross and his Unwired Ventures team always  assemble a mind-bending and eye-opening program filled with success stories, thought leaders, and provocative insights.

Architect, industrial designer, and visionary thinker Robert Luchetti will be keynoting the annual WORKTECH15 New York City conference on May 13 & 14, Time and Life Building in Midtown Manhattan (The one-day event is May 14, preceded on the 13th by a special Master Class featuring intensive interaction).

Robert Luchetti and Phillip Stone published “Your Office is Where You Are” in the Harvard Business Review in 1985. In this seminal article, they presented their creation of and predicted the concept of “activity based working.” In his keynote presentation at WORKTECH15, Robert Luchetti will revisit their predictions and take a critical look at what they got right and wrong and present a critique of the current state of the workplace.

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Young businesswoman holding a moleculeI spent last week in Orlando, Florida, attending the annual spring Facility Fusion Conference hosted by IFMA.

Today I want to share some core ideas that grew out of one of the best sessions I attended. It was part of the “WE” (Workplace Evolutionaries) track, presented by Kay Sargent. Kay is a trained architect and experienced workplace designer; she is now Director of Workplace Strategies for Lend Lease Development.

Kay’s presentation was titled “Unlocking Your Corporate DNA.” She directly confronted the incredible tendency that so many workplace designers (and senior executives) have to copy the latest and greatest workplace design being touted by Google, or Apple, or Facebook, or some other “hot” tech company or Wall Street darling of the month. [click to continue…]

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cube farm4My colleague and good friend Diane Coles Levine is fond of saying “It’s a lot easier to think outside the box when you’re not in one.” That’s her way of pointing out that cube farms are not the best environment for creativity and collaboration.

I have written previously about my belief  that knowledge workers don’t just need a workspace, they need many places (“De Uno, Plures – From One, Many”). Work today isn’t monolithic or monotonous, and we need workplaces that offer variety and choice that matches what we do day by day or hour by hour.

And as I pointed out last week (“You Make It, You Own It”), when individuals make choices about where and when to get their work done they “own” those choices and are generally more committed to their work, more productive, and more engaged with their employer.

About five years ago I was part of an international research project team that was seeking to define the attributes of an effective workplace. Our Swedish lead researcher asked each of us on the project team to take a photograph of our favorite part of our own office and then to post it on the project website. [click to continue…]

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You Make It, You Own It

March 16, 2015

English_Bay_Vancouver_BCLast week I participated in IFMA’s Facility Fusion 2015 Canada conference in Vancouver. I enjoyed seeing many old friends and making new ones. But more importantly I enjoyed having my brain cells stimulated by so many interesting stories of new workplace designs and workforce programs.

If there was one underlying idea that linked many of those stories together for me, it was the power of choice. Almost every story we heard about workplace innovation mentioned increased variety within the workplace, and/or between alternative workplaces. And more variety clearly means more choice for the people using those workplaces. [click to continue…]

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Upcoming Events

February 14, 2015

We are entering the spring conference season; I’ll be attending and presenting at several important conferences during March and April:

The Future of Work 2015 (at the Ballagio in Las Vegas) March 3-4

“Leading Change: Putting Good Ideas into Practice, in Theory and at Zappos” (March 4, 9:45 – 10:30 AM)

My presentation partner for this session is John Bunch, Technical Advisor to the CEO and Lead Link for Holacracy Implementation at Zappos.com

Special Deal: If you register for the Conference using this link, you can get a special $150 discount off the registration fee!

Facility Fusion (IFMA, Vancouver, Canada, at the Sheraton Wall Centre) March 9-11

I will be contributing the Workplace Evolutionaries Master Class on Monday, March 9, and I will be leading a World Café on Wednesday afternoon, March 11. The World Café will be a highly interactive working session called “A Conversation about Conversations at Work.”

Register for Facility Fusion Canada at this link.

Facility Fusion (IFMA, Orlando, Florida, at the Rosen Shingle Creek Hotel) April 20-23

At this conference I will be partnering with Diane Coles Levine of Workplace Management Solutions and Sherry McNutt to present a working session on “The Place Just Right” – the role of the workplace in attracting and retaining talent. We are developing a new workplace/workforce survey that will be distributed to several thousand members of IFMA and IAMC this spring to help us understand and document how workplaces and workplace policies impact recruiting and talent retention in organizations around the world.

Register for Facility Fusion Orlando at this link

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