< The Future of Work Agenda

Future of Work

May 2008



A Free Monthly Newsletter.


A Special Messsage from Jim and Charlie:

Pardon Our Dust: A New Newsletter is in Development

The tiger that we - and you - ride in mastering the changing nature of work is essentially a tale of Change Management on a scale the likes of which no one ever envisioned when that term was first coined years ago.

It begs for companies, governments, technology providers, and the people connected to them to redesign and then carefully restructure the basic components of work and all their consequences:

  • management practices and policies
  • technology strategies and support
  • physical workplaces
  • work flows and business processes
  • organizational cultures and individual values
  • public policy

As the two of us have maintained from the day we joined forces to form the Work Design Collaborative seven years ago, this redesign/restructure imperative must be conducted in an integrated, collaborative fashion if it is to produce meaningful results. To emphasize any one component disproportionately puts all the others in the equation out of balance.

To approach work design any other way invites chaos, something we see all too much of as our service-based economy lurches towards a 21st-century model of work, and away from the leftover Byzantine habits of the last century.

But, as we all know, the devil's in the details. It always is when transformational Change Management is required.

We're not "just" trying to predict what work will look like in some distant, fuzzy future. Rather, we're engaged in a current conversation about what we must do today to cope with a future that's already here - a future as dramatically different from the past as the telegraph was from the pony express.

There is only one solution. It begins with sober, measured, well-considered conversation. For it's not about us as messengers. It's about the message:

Our challenge as an extended community of practice is to enable our organizations to create productive and engaging work environments.

That is exactly what we've always wanted this newsletter to promote and enable. It's the conversation about that message, and the resulting experiences it produces, that we - all of us, together - must actively share and nurture. Our next newsletter, and all future ones, will be devoted to that principle.

That said, we are about to re-invent this newsletter. Such ambition begs for a little extra time. When we're done, sometime later this month, you'll hear from us again.

Until then, thank you for your patience and encouragement.

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